Recommendations to buyers

To improve the security and obtain convincing evidence of the seller's dishonest behavior during the transaction, it is strongly recommended to follow the following general rules at each stage of the transaction. 1. Pay attention to the consistency of the seller's credentials. In case of doubt, it is not necessary to immediately settle the issue with the seller. The support service can confirm that the provided credentials are regularly used by the seller. 2. Ask the seller to arrange a shipment with tracking, insure the shipment, and make an inventory of the contents. · The tracking number of the shipment allows for quick tracking of its location. · Insuring the package or letter not only protects your peace of mind but also your wallet. For example, if a valuable package does not reach the recipient, "Russian Post" will cover the unpleasant damage. · An inventory of the contents means that a legally significant description of the contents is attached to the valuable shipment. If it is found that the shipment has not reached the recipient in its entirety, a postal employee will compile a corresponding report for further investigation. 3. When receiving an order by mail or at a transport company, it is essential to check the shipment for integrity and adherence to the declared weight. In case of any suspicion or discrepancies in weight, it is necessary to demand the opening of the shipment with the preparation of an appropriate document. It is recommended to record the opening of the shipment on video. If the shipment does not have any visible damage or weight discrepancies, it is still recommended to unpack the shipment while recording it on video. The video recording should be accompanied by sound recording and have sufficient video quality. The entire shipment should be in the frame during the recording. The unpacking process should be carried out.Slowly, smoothly, the recording should not jerk or shake. The recording should not be interrupted. Make sure the focus of the shot is fixed on the package being sent, not on the foreground or background. At the beginning of the recording, all sides of the packaged shipment, the postage label, or other shipping forms should be fully displayed. When opening, the video recording is done directly at the post office (or courier company, etc.), starting from the moment the post employee hands the package to the buyer. Throughout the recording, the shipment should remain in the frame, and the items taken out of the shipment should also remain in the frame. Avoid unintentional blocking of the frame with your hand, scissors, or other objects. If there are concerns about the quality and/or matching of the received items during unpacking, the corresponding items should be shown in close-up, and zoom can be used to highlight defects, damages, and other problematic factors. To obtain high-quality recordings, we recommend conducting a test recording of a training unpacking of a shipment. After the recording, copy it to a computer and carefully review it. Pay attention to how clear the training recording turned out. Make necessary changes to the recording process if required. 4. We remind you that non-compliance with these recommendations may complicate or make it impossible to obtain convincing evidence for the disputing party. In case of obvious and proven guilt, we can take administrative measures (up to blocking the account of the guilty party) and try to influence the resolution of the conflict. If you notice signs of fraudulent actions, please immediately contact customer support. Before placing a bid, we recommend the following: - Look at the photos of the lot and carefully read its description. - Pay attention to all defects that can beThe dates in the photo or described by the seller in the item description. Pay attention to the price of the item. If the price is enticing and significantly lower than the average cost of similar items, or if the price for the item is stated in the description and differs from the declared cost of the item, this should raise your concerns. Think and don't rush to place a bid or buy the item. Familiarize yourself with the payment and delivery terms. Make sure you have the ability to pay for the item using the methods specified by the seller. A significantly inflated shipping cost may indicate the unreliability of the seller. If you have any questions or doubts, be sure to ask the seller through the special form on the item page "Write to the Owner". If you are satisfied with the product, delivery terms, and payment conditions, then and only then place a bid or buy at a fixed price. If you have doubts, communicate with the seller. We recommend that you exercise caution when making remote payments and communicate with the seller only through the transaction form. Buy figurines